A few practical checks can often narrow down the problem. Here are common situations and what to do first, whether you are looking for Base44 technical support, a developer to fix your app or an independent app review.
My Base44 app will not load
A blank screen, broken page, unexpected error or a feature that works in preview but not when published.
First thing to check: Try the published link in a private browser window and note the exact URL, error message and steps to reproduce it.
How we help: We can investigate the affected route, browser errors, deployment behaviour and application dependencies.
Base44 login or invitations are not working
Users cannot sign in, invitations fail or people are redirected away from the page they need.
First thing to check: Confirm which account is being used, the affected sign-in method and whether the issue happens for one user or everyone.
How we help: We can review authentication flows, onboarding, redirects and account or role configuration.
Users cannot see the correct data
Permissions, user roles, row-level security (RLS) or multi-tenant access are not behaving as expected.
First thing to check: Record which role was expected to have access and which action was blocked. Do not disable security rules just to make the error disappear.
How we help: We can review the data model, access policies, role behaviour and safe testing of permissions.
A Base44 function or integration keeps failing
Forms, automations, notifications, APIs or third-party integrations are unreliable or incomplete.
First thing to check: Write down which action triggers the problem, when it happened and any non-sensitive error or log reference.
How we help: We can trace the affected workflow, backend function and integration hand-off, then scope repairs.
Payments or subscriptions are not working
Stripe, subscription flows, webhooks or billing-related screens are not behaving correctly.
First thing to check: Check whether you are using test or live mode and note the affected workflow. Never send secret API keys or card details in an enquiry.
How we help: We can review payment journeys, event handling, configuration and appropriate test scenarios.
I cannot finish or launch my Base44 app
The MVP is partly complete, needs a better interface or requires checks before going live or entering the app stores.
First thing to check: List the remaining critical features, target users and where you intend to release the app.
How we help: We can help with feature development, QA, launch-readiness and Apple App Store or Google Play preparation where suitable.